1.3 If you have any queries about the policy, please get in touch with us using the Contact section of this Site and we will do our best to answer your questions.
2. Personal information collected
2.1 We will collect the following personal information from you:
a)Certain information required to register with the Site and purchase our Products including your name, address and date of birth;
b)Details of any items purchased by you;
c)e-mail address and password;
d)billing information such as your credit card number and expiry date.
2.2 Although it is not compulsory to give us this information, if you do not then you cannot register with us and purchase Products.
3. Use of this information
3.1 We will use this information in order to:
a)administer and despatch your orders with us;
b)collect payment from you;
c)make general improvements to our Site;
d)analyse how customers are making use of the Site;
e)notify you of certain offers and new products (subject to your right to unsubscribe or opt-out).
4. Sharing this information
4.1 Credit or debit card payments will be collected by our payment processor.
4.2 In order for payments to be processed you may need to provide some necessary details to our agent. We tell you about this at the point we collect that information on the Site.
4.3 In order for the Sample to be sent to and analysed by the Lab we will need to send the Lab sensitive personal information including your name , date of birth,address and other contact details..The Lab will only use this sensitive personal information to the extent necessary and subject always to all data protection legislation and regulations to which it is subject. You will be required to expressly agree to such sensitive information being provided to the Lab before making a purchase.
4.4 We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, but we will take steps with the aim of ensuring that your privacy rights continue to be protected.
4.5 Other than as set out above, we will not disclose any of your personal information without your permission unless we are required by law to do so (for example, if required to do so by a court order or for the purposes of prevention of fraud or other crime).
5. Information automatically collected from your computer
Log files/IP addresses:
5.1 When you visit the Site our web server automatically records your IP address. This IP address is not linked to any of your personal information.
5.2 We may also gather other non-personal information (from which we cannot identify you) such as the type of your internet browser which we use to provide you with a more effective service.
6. Other Sites
6.1 We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our Site and recommend that you check the policy of each site you visit and contact its owner or operator if you have any concerns or questions.
6.2 In addition, if you linked to this Site from a third party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.
7. Transferring your information outside of Europe
7.2 If you use the Site while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
8. Contact us
If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by emailing us via our contact section on our website.